The protection of personal data is important to SightQuest. We process your personal data exclusively in accordance with the provisions of the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), the Telecommunications Act (TKG) and the E-Commerce Act. Below we inform you about us and the type, scope and purpose of data collection and use:

Who we are

The party responsible for data processing is SightQuest e.U. You can reach us by e-mail: info@sight-quest.com, 06644307025 and at Rotenmühlgasse 44/10, 1120 Vienna.

Collection and processing of data

We process the personal data that you provide to us as a user of the website and/or as a customer, for example as part of an enquiry or registration or to conclude a contract. Data processing is carried out for the following purposes: fulfilment of the contract (including pre-contractual measures), service guarantee & customer care, for our own advertising purposes (sending offers in electronic form), internal statistics. The legal basis for data processing is

• Consent pursuant to Art. 6 para. 1 lit a GDPR in the context of registration
• Contract initiation and fulfilment pursuant to Art. 6 para. 1 lit b GDPR. We need your data in order to process your order to your complete satisfaction.
• Marketing and advertising pursuant to Art. 6 para. 1 lit f GDPR. As a prospective customer and/or customer of our services, we would like to keep you up to date with news and offers relating to our services.

Use and disclosure of personal data

If you have provided us with personal data as a user of our website and/or customer, we will only use this data to answer your enquiries, to process contracts and for technical administration.

Personal data will only be passed on or transmitted by us to third parties if this is necessary for the purpose of contract processing or for billing purposes, or if you as a user of the website and/or customer have given your prior consent. As a user of the website and/or customer, you have the right to revoke your consent at any time with effect for the future.

Stored personal data will be deleted if you, as a user of the website and/or customer, revoke your consent to storage, if your data is no longer required to fulfil the purpose for which it was stored, or if its storage is or becomes inadmissible for other legal reasons. Data for billing and accounting purposes are not affected by a request for deletion.

Information, rectification, erasure, restriction, data portability, objection, complaint

Upon written request, we will be happy to inform you at any time about the personal data stored about you. Please send your enquiry by e-mail to: info@sight-quest.com or by post to the address: Rotenmühlgasse 44/10, 1120 Vienna.

If your data processed by us is incorrect, please let us know. We will correct it immediately and inform you accordingly.

If you no longer wish us to process your data, please inform us informally by e-mail to: info@sight-quest.com or by post to the address: Rotenmühlgasse 44/10, 1120 Vienna. We will of course delete your data immediately and inform you accordingly. If there are compelling legal reasons for not deleting your data, we will inform you immediately.

You also have the right to restriction (choice of processing purpose), data portability (transfer to another contractual partner), objection and complaint.

You can exercise your right to lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, telephone +43 1 52 152-0, e-mail: dsb@dsb.gv.at claim.

Cookies

Our website uses cookies. Cookies are small text files that are sent when a website is visited and stored temporarily on the website user's and/or customer's hard drive. If the corresponding server of our website is called up again by the user of the website and/or customer, the browser of the user of the website and/or customer sends the previously received cookie back to the server. The server can then analyse the information received through this procedure in various ways. Cookies can be used, for example, to control the display of adverts or make it easier to navigate a website. If the user of the website and/or customer wishes to prevent the use of cookies, they can do so by making local changes to their settings in the Internet browser used on their computer, i.e. the programme for opening and displaying Internet pages (e.g. Microsoft Edge, Mozilla Firefox, Google Chrome, Opera or Safari).

We use the „Real Cookie Banner“ consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. You can find details on how „Real Cookie Banner“ works at <a href="/en/“https://devowl.io/de/rcb/datenverarbeitung/“/" rel="“noreferrer“" target="“_blank“">https://devowl.io/de/rcb/datenverarbeitung/</a>.

The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.