FA

Q

Here you will find the answers to frequently asked questions.

Both categories are our way of making sightseeing more exciting and at the same time more relaxed. The Quests give you puzzles that guide you through the city. For each sight along the route, there is exciting information that you can either read or listen to - your audio guide directly on your smartphone! If you don't fancy puzzles, the Tours are the right thing for you. Here you get the same information - with an audio guide, of course - without having to solve puzzles. 

You can view all available Quests and Tours via the respective button in the menu. Once you have found one, you can complete the purchase securely online. You will then be redirected to a page where your access code is waiting for you. You will also receive this by email. To redeem it, click on the link in the email or on “Start” at the top (only on smartphone/tablet!). Simply enter the access code and a QR code will be generated for your group to join. You can get started right away, everything runs conveniently in the browser!

Each Sight Quest is divided into Main Quests (main tasks at the respective stations) and Side Quests (side tasks). If you solve a puzzle in the main quest, this will take you directly to the next sight. You can solve side quests at any time, but they give you information that you might need to solve certain Main Quests.

No problem! If you get stuck, you always have the option of getting 2 hints. You can also view the solution at any time, just in case.  

Yes, even with an audio guide! We want to combine sightseeing with puzzle fun, so you can learn something about the corresponding attraction at each stop. This saves you a guided tour of the city!

The maximum group size is 6 people.

The estimated duration varies depending on the Quest. The approximate time frame you should plan for is indicated for each Quest.

You are welcome to take a longer break. From the device on which you started the quest, you can rejoin at any time for 7 days. 

No! Our Quests/Tours take place directly in the browser. 

After ordering, you will receive an e-mail with the order confirmation and your access code. The e-mail will also contain a link that will take you directly to the game page. Please also check your spam folder!

You have 1 year after purchase to redeem your code. 

Attention! Each code can only be redeemed once. Sharing is not necessary as your team can join via QR code once the code has been activated. You can of course give away your unredeemed code. However, please make sure that the code is valid for one year. 

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