FA
Q
Here you will find the answers to frequently asked questions.
How do I get to a "Sight Quest"?
You can view all available puzzle tours under „Quests“. Once you have found one, you can complete the purchase securely online. You will then receive an access code by e-mail, which you can redeem on the game page. You will also find the link in the email. Alternatively, you can click on „Start Quest“ at the top centre of our website (only on smartphone/tablet). A QR code will then be generated that your group can use to join the quest. You can then start your Quest directly in your browser!
How does a "Sight Quest" work?
Each Sight Quest is divided into Main Quests (main tasks at the respective stations) and Side Quests (side tasks). If you solve a puzzle in the main quest, this will take you directly to the next sight. The side quests are an additional challenge for in-between. But be careful! The solution to some side quests provides you with information that you might need to solve a main quest.
What if we get stuck with a puzzle?
No problem! If you get stuck, you always have the option of getting 2 hints. You can also view the solution at any time, just in case.
Is there any information about the sights?
Yes, we want to combine sightseeing with puzzle fun, so you can learn something about the corresponding attraction at each stop. This saves you a guided tour of the city!
How many people is a Quest designed for?
The maximum group size is 6 people. Experience has shown that everyone can be optimally involved and actively participate in the puzzle.
How long does a "Sight Quest" last and can I take a break?
The estimated duration varies depending on the Quest. The approximate time frame you should plan for is indicated for each quest.
You are welcome to take a longer break. From the device on which you started the Quest, you can rejoin at any time for 7 days.
Do I need an app?
No! Our Sight Quests take place directly in the browser. So you don't need to download another app 😉
How do I get my access code?
After ordering, you will receive an e-mail with the order confirmation and your access code. The email will also contain a link that will take you directly to the game page.
How long is my access code valid?
You have 1 year after purchase to redeem your code.
Can I share my code with others or give it as a gift?
Attention! Each code can only be redeemed once. Sharing is not necessary as your team can join via QR code once the code has been activated. You can of course give away your unredeemed code. However, please make sure that the code is valid for one year.
Contact us
Do you still have questions? Simply fill out the form and we will get back to you as soon as possible!